Products and Services for Marriott

1. Navigating Through Change was adopted nationally  and internationally by Marriott in 1997 to help associates understand and deal with change.  Over 6,000 managers have attended Navigating Through Change.
2. The CFRST Leadership University was designed to provide general managers in the SE Region with learning opportunities to further their leadership development. The program is similar to an Executive MBA program. Approximately 20 participants attend each three one-week sessions. We have completed two CFRST sessions with the third scheduled to begin in the fall of 2000.
3. Performance Improvement / Executive Team Facilitation
   Pantelis, Inc. teamed with Ted Renner, General Manager and Nancy Curtin Morris to work with the Executive Committee at the Marriott Marquis for approximately two years beginning in October 1995. The purpose of the work was to prepare the Executive Committee to work more effectively as a team and to maximize the 1996 Olympic opportunity.
4. Teambuilding Facilitation Training- We will be providing a two-day teambuilding facilitation-training program for Regional Training Directors and Brand University Directors in August, 2000. The purpose of the program is to further develop contracting, program design and delivery skills. We will also be introducing several new teambuilding activities.
5. We developed the participant guide for Marriott's Level III Facilitator Certification Program to provide advanced skill development for the national facilitator cadre. This included exploring areas such as learning styles, the experiential learning cycle, tailoring the approach to the audience, developing appropriate learning activities, co-facilitating, evaluating & measuring learning, and many other aspects of advanced facilitation skills. This is Marriott's highest level of internal facilitator training.
6. The Marriott Marquis purchased an OptionFinder System to conduct Associate Opinion Surveys. This wireless keypad system made it possible to complete the Associate Opinion Survey with 1,200 associates in one week.  Results were immediately available.
7. Employee Appraiser software- Pantelis provide the software used in Marriott's LPP process.