Is one of your organizational goals to become a "knowledge
company?" If so, TANGO is
tailor-made for you and your organization. TANGO brings a cutting-edge
approach to competition by teaching the successful formula of combining
the right competence with the right personal chemistry with the right
customer. And unlike other programs, the TANGO
simulation builds skills and awareness
that are as applicable inside the organization as with external
customers.
By the end of the seminar, participants will be able to
understand:
the balance between increasing company profitability in the short term and
enhancing company strength over the long term
how to develop effective sales and profit strategies
why investments in personnel, competence, and cooperative customer
relationships support profitability and market the company’s intangible
value including customer care, attitude and service
how to measure success when the product being sold -- the competence of
personnel -- is invisible
